Privacy policy

Last Updated: June 18, 2026

The company KAREPIDIS ESTATE manages this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a tailored shopping experience (the "Services"). We use advanced and secure e-commerce platforms and cloud technology providers to deliver our Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

By "personal information," we mean information that identifies or can reasonably be linked to you or another individual. Personal information does not include information that is collected anonymously or has been de-identified so that it cannot be reasonably identified or linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, your place of residence, and as permitted or required by applicable law:

Contact Information: including name, address, billing address, shipping address, phone number, and email address.
Financial Information: including credit card numbers, debit card numbers, financial accounts, payment card details, transaction details, payment method, payment confirmation, and other payment details.
Account Information: including username, password, security questions, preferences, and settings.
Transaction Information: including products you view, add to your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your transaction history.
Communications with Us: including information you include when communicating with us, for example, when sending a customer support request.
Device Information: including information about your device, browser, network connection, IP address, and other unique identifiers.
Usage Information: including information about your interaction with the Services, such as how and when you interact with or browse the Services.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you: including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services: including from your device when you use our products or services or visit our websites, as well as through the use of cookies and similar technologies.
From our service providers: including cases where we commission them to implement specific technology and when they collect or process your personal information on our behalf (such as e-shop management platforms, payment gateways, and courier companies).
From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or the Services you use, we may use personal information for the following purposes:

Providing, Customizing, and Improving the Services: We use your personal information to provide you with the Services, including performing our contract with you, processing your payments, fulfilling your orders, maintaining your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipment, facilitating returns and exchanges, enabling product reviews, and creating a customized shopping experience for you.
Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text messages, or postal mail, and displaying online advertisements for our products or services.
Security and Fraud Prevention: We use your personal information to verify your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding potential fraudulent, illegal, unsafe, or malicious activities, and secure our services. If you choose to create an account, you are responsible for keeping your credentials secure.
Communicating with You: We use your personal information to provide customer support, communicate with you, and maintain our business relationship with you.
Legal Grounds: We use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or government agencies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for lawful purposes subject to this Privacy Policy. These circumstances may include:

Through specialized vendors and third parties performing services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, order fulfillment, and shipping).
With business and marketing partners to provide marketing and advertising services to you, in accordance with their own privacy statements.
When you request or otherwise consent to the sharing of certain information with third parties, such as for shipping products or through your use of social media widgets.
Within our corporate group or with our affiliates.
In connection with a business transaction, such as a merger, to comply with applicable legal obligations, to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Third-Party Websites and Links

The Services may include links to websites or other online platforms operated by third parties. If you follow links to websites not owned or controlled by us, you should review their privacy policies. We do not guarantee and bear no responsibility for the privacy or security of these websites.

Information Relating to Children

The Services are not intended for use by children, and we do not knowingly collect personal information about children. If you are a parent or guardian of a child who has provided us with personal information, you can contact us to request its deletion.

Security and Retention of Your Information

Please note that no security measure is perfect or impenetrable, and we cannot guarantee "absolute security." The length of time we retain your personal information depends on various factors, such as whether we need the information to maintain your account, provide services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

If you reside in Greece or another country within the European Economic Area (EEA) and the United Kingdom, you are fully protected by the General Data Protection Regulation (GDPR) and are entitled to exercise the following rights:

Right of Access/Disclosure: You have the right to request access to the personal information we hold about you.
Right to Erasure: You have the right to request that we delete the personal information we hold about you.
Right to Rectification: You have the right to request that we correct inaccurate personal information.
Right to Portability: You have the right to receive a copy of your personal information or request that we transfer it to a third party.
Objection to Processing and Restriction of Processing: You have the right to ask us to stop or restrict the processing of your personal information for certain purposes.
Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw this consent at any time.

You can exercise any of these rights by contacting us at the details provided below. No discrimination will be made against you for exercising your rights.

Complaints

If you have complaints about how we process your personal information, please contact us. You also have the right to lodge a complaint with your local data protection authority (for Greece, the Hellenic Data Protection Authority - HDPA).

International Transfers

Please note that we may transfer, store, and process your personal information outside the country in which you reside. If we transfer your personal information outside the European Economic Area, we rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. We will post the amended version on this website and update the "Last Updated" date.

Contact Us

For the purposes of applicable data protection law, we are the data controller of your personal information. If you have any questions about this Privacy Policy or wish to exercise any of your rights, you can contact us: