Terms of service

Welcome to KAREPIDIS ESTATE! Throughout the site, the terms “we”, “us”, and “our” refer to KAREPIDIS ESTATE. KAREPIDIS ESTATE operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Our online store is powered by the Shopify e-commerce platform, enabling us to deliver our Services to you.

The following terms and conditions, together with any referenced policies (these “Terms of Service” or “Terms”), outline your rights and obligations when using our Services.

By visiting, browsing, or purchasing from our store, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least 18 years of age (or the legal age of majority in your jurisdiction) and possess the legal capacity to enter into binding agreements.

To place an order or create an account, you must provide accurate, complete, and up-to-date information (email address, billing details, shipping address, etc.). You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

SECTION 2 – PRODUCTS AND AVAILABILITY

We make every effort to display the characteristics, packaging, and specifications of our products (including extra virgin olive oil and related items) as accurately as possible. However, the exact color and visual rendering may vary slightly depending on your device’s display settings.

We reserve the right to modify product descriptions, discontinue any product, or limit available order quantities per customer, household, or geographic region at our sole discretion.

SECTION 3 – ORDERS AND CONTRACT FORMATION

Submitting an order constitutes an offer to purchase. A binding sales contract is formed once you receive an official order confirmation email from KAREPIDIS ESTATE.

In the event that an order cannot be fulfilled (e.g., product unavailability or payment authorization issues), we will contact you promptly to arrange an order cancellation or modification, along with a full refund of any amounts paid.

Consumer purchases are subject to the statutory right of withdrawal in accordance with applicable EU consumer law and our Refund Policy.

SECTION 4 – PRICING AND PAYMENTS

All displayed retail prices include applicable VAT, unless explicitly stated otherwise (such as on dedicated B2B/wholesale portals). Shipping costs and any applicable delivery fees are calculated and clearly displayed prior to final order confirmation.

Prices are subject to change without prior notice; however, confirmed orders will always be honored at the price listed at the time of purchase.

You represent and warrant that the payment details provided are valid and that you are authorized to use the designated payment method.

SECTION 5 – SHIPPING AND DELIVERY

Stated delivery times are estimates. While we make every effort to dispatch orders promptly, KAREPIDIS ESTATE is not liable for transit delays caused by third-party logistics carriers, customs procedures, or force majeure events.

For consumer purchases, the risk of loss or damage to the goods transfers to you once you (or a designated third party other than the carrier) take physical possession of the products.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including texts, photographs, trademarks, logos, graphics, and product names—is the exclusive intellectual and industrial property of KAREPIDIS ESTATE or its licensors and is protected by Greek, European Union, and international copyright and trademark laws.

Any reproduction, copying, distribution, or commercial exploitation of this material without prior written authorization is strictly prohibited.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools or external links (e.g., payment gateways, social media plugins). Your use of these third-party features is subject to the terms and privacy practices of the respective providers and is conducted at your own risk.

SECTION 8 – PRIVACY POLICY & GDPR COMPLIANCE

The processing of your personal data is conducted strictly in accordance with the General Data Protection Regulation (EU 2016/679 - GDPR) and applicable Greek data protection legislation. For comprehensive details regarding our data collection, storage, and your statutory rights, please review our Privacy Policy.

SECTION 9 – USER REVIEWS AND FEEDBACK

If you submit reviews, comments, or suggestions, you grant us a non-exclusive, royalty-free license to use, display, and publish your feedback across our website and marketing channels. You agree that your submissions will not violate third-party rights or contain unlawful, defamatory, or abusive material.

SECTION 10 – PROHIBITED USES

You are prohibited from using the site for unlawful purposes, transmitting malicious code/viruses, engaging in data scraping or phishing, or executing any action that impairs the security and proper functioning of the Services.

SECTION 11 – LIMITATION OF LIABILITY & DISCLAIMER

To the maximum extent permitted by applicable law, KAREPIDIS ESTATE shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our Services. Nothing in these Terms limits statutory consumer rights that cannot be waived by contract.

SECTION 12 – GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate purchase agreements are governed by and construed in accordance with Greek Law and European Union legislation. Any legal dispute arising in connection with the Services or product purchases shall be subject to the exclusive jurisdiction of the Courts of Heraklion, Crete, Greece.

For out-of-court resolution of consumer disputes within the EU, you may access the European Online Dispute Resolution (ODR) platform at: [https://ec.europa.eu/consumers/odr](https://ec.europa.eu/consumers/odr).

SECTION 13 – CONTACT INFORMATION & COMPANY DETAILS

Trade Name / Brand: KAREPIDIS ESTATE

Email: info@ploumioliveoil.com

Phone: +30 28933 09002

Address: Provincial Road Heraklion – Pyrgos, Praitoria Junction, 700 10 Praitoria, Heraklion, Crete, Greece

VAT / Commercial Registry (G.E.MI.): EL801137016 / 149947027000